Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and C4 Social, LLC (“C4 Social,” “we,” “us,” or “our”), a marketing agency specializing in webinar funnels, lead generation systems, and digital marketing services.

By accessing our website, registering for our webinars or training courses, engaging our services, or otherwise interacting with C4 Social, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of our website and services immediately.

These Terms apply to all visitors, users, clients, and any other persons who access or use our website and services. In the event of a conflict between these Terms and any separate written agreement (such as a Statement of Work or service contract), the terms of that separate agreement shall prevail to the extent of the conflict.

2. Description of Services

C4 Social provides digital marketing services including, but not limited to:

Webinar funnel design, development, and optimization
Lead generation systems and marketing automation
CRM setup and implementation (including GoHighLevel and HubSpot configurations)
Email marketing strategy and campaign management
Paid advertising management and retargeting campaigns
Website design, landing page creation, and conversion optimization
Webinar training courses and educational content
Marketing consulting and strategic advisory services

The specific scope, deliverables, timeline, and fees for any engagement shall be defined in a separate Statement of Work (“SOW”), proposal, or service agreement executed by both parties. These Terms govern all engagements unless expressly superseded by a signed SOW.

3. Client Accounts and Access

Certain services and features may require you to create an account or register for access to client portals, webinar platforms, or training materials. When creating an account, you agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information to keep it accurate
Maintain the confidentiality of your login credentials and restrict access to your account
Accept responsibility for all activities that occur under your account
Notify C4 Social immediately of any unauthorized use of your account or any other breach of security

We reserve the right to suspend or terminate your account at our discretion if we believe your account has been compromised or if you have violated these Terms.

4. Webinars, Training Courses, and Digital Products

4.1 Registration and Access

When you register for a webinar, training course, or other digital product offered by C4 Social, you will receive access according to the specific terms disclosed at the time of purchase or registration. Access may be time-limited or perpetual depending on the product.

4.2 Refund Policy

Refund eligibility for digital products, courses, and training programs is determined at the time of purchase and will be clearly disclosed on the applicable sales or registration page. Unless otherwise stated, all sales of digital products are final. If you believe you are entitled to a refund, please contact us within the timeframe specified at purchase.

4.3 Acceptable Use of Digital Products

You may not share, redistribute, resell, or sublicense access to any webinar, training course, or digital product without prior written consent from C4 Social. Accounts are issued to individuals and may not be shared among multiple users. Violation of these restrictions may result in immediate termination of access without refund.

5. Intellectual Property Rights

5.1 C4 Social Intellectual Property

All content on our website and within our services — including text, graphics, logos, images, videos, webinar recordings, training materials, course content, software, marketing frameworks, funnel templates, and proprietary methodologies — is the exclusive property of C4 Social or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our proprietary materials without our prior written consent, except as expressly permitted by these Terms.

5.2 Client-Provided Materials

You retain ownership of all content, data, trademarks, and materials that you provide to C4 Social in connection with our services (“Client Materials”). By providing Client Materials, you grant C4 Social a non-exclusive, royalty-free license to use, reproduce, modify, and display such materials solely for the purpose of performing the agreed-upon services.

5.3 Work Product and Deliverables

Unless otherwise specified in a signed SOW or service agreement, the following applies to work product created during an engagement:

Custom Deliverables: Upon full payment, ownership of custom deliverables created specifically for the client (such as custom landing pages, ad copy, and campaign assets) transfers to the client.
Proprietary Tools and Frameworks: C4 Social retains all rights to its proprietary tools, templates, methodologies, processes, and reusable frameworks, even when used in the delivery of client services.
Portfolio Rights: C4 Social retains the right to display work performed for the client in its portfolio, case studies, and marketing materials unless the client provides written notice to the contrary.

6. Payment Terms

Payment terms, fees, and billing schedules for services are specified in the applicable SOW, proposal, or invoice. Unless otherwise agreed in writing:

All fees are quoted in U.S. dollars and are exclusive of applicable taxes
Invoices are due upon receipt or as specified in the applicable agreement
Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower
C4 Social reserves the right to suspend services if payment is not received within fifteen (15) days of the due date
You are responsible for all costs of collection, including reasonable attorney fees, incurred as a result of delinquent payments

For subscription-based services, your subscription will automatically renew at the then-current rate unless you provide written cancellation notice at least thirty (30) days prior to the renewal date.

7. Client Responsibilities

To enable C4 Social to perform its services effectively, you agree to:

Provide timely access to all necessary accounts, platforms, credentials, and materials as reasonably requested
Designate a primary point of contact authorized to make decisions on behalf of your organization
Provide timely feedback, approvals, and decisions within the timeframes specified in the applicable SOW
Ensure that all Client Materials provided to C4 Social are accurate, lawful, and do not infringe on any third-party rights
Comply with all applicable laws, regulations, and platform terms of service related to advertising, data privacy, and marketing communications

Delays caused by the client’s failure to fulfill these responsibilities may result in adjusted timelines and, where applicable, additional fees.

8. Confidentiality

Each party acknowledges that it may receive confidential or proprietary information from the other party during the course of an engagement (“Confidential Information”). Confidential Information includes, but is not limited to, business strategies, client lists, marketing data, financial information, trade secrets, and any information designated as confidential.

Each party agrees to: (a) use Confidential Information only for the purpose of fulfilling obligations under these Terms or the applicable SOW; (b) protect Confidential Information with at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care; and (c) not disclose Confidential Information to any third party without the prior written consent of the disclosing party, except as required by law.

These confidentiality obligations do not apply to information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was known to the receiving party prior to disclosure; (iii) is independently developed by the receiving party without use of Confidential Information; or (iv) is rightfully received from a third party without restriction.

9. Disclaimers and Limitation of Liability

9.1 No Guarantee of Results

While C4 Social strives to deliver high-quality marketing services and achieve optimal results, we do not guarantee any specific outcomes, including but not limited to lead volumes, conversion rates, revenue increases, webinar attendance, or return on investment. Marketing results are influenced by numerous factors beyond our control, including market conditions, competition, product quality, pricing, and client responsiveness.

9.2 Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, C4 SOCIAL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, C4 SOCIAL’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR ANY SERVICES PROVIDED SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO C4 SOCIAL DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL C4 SOCIAL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER C4 SOCIAL WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless C4 Social and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising out of or related to: (a) your breach of these Terms; (b) your use of our website or services; (c) any Client Materials you provide that infringe on third-party rights; (d) your violation of any applicable law or regulation; or (e) any claims arising from advertising or marketing campaigns run on your behalf through your authorized accounts and platforms.

11. Term and Termination

11.1 Term

These Terms are effective as of the date you first access our website or services and remain in effect until terminated by either party as set forth herein.

11.2 Termination for Convenience

Either party may terminate an engagement by providing thirty (30) days written notice to the other party, unless a different notice period is specified in the applicable SOW. Upon termination, the client shall pay for all services rendered and expenses incurred through the effective date of termination.

11.3 Termination for Cause

Either party may terminate an engagement immediately upon written notice if the other party: (a) materially breaches these Terms or the applicable SOW and fails to cure such breach within fifteen (15) days of receiving written notice; or (b) becomes insolvent, files for bankruptcy, or makes an assignment for the benefit of creditors.

11.4 Effects of Termination

Upon termination: (a) C4 Social will cease all work on outstanding deliverables; (b) each party will return or destroy the other party’s Confidential Information upon request; (c) the client shall pay all outstanding invoices for work completed; and (d) C4 Social will provide reasonable transition assistance for a period of up to fifteen (15) days following termination, subject to payment of applicable fees.

Sections 5, 8, 9, 10, 12, and 13 shall survive termination of these Terms.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal proceeding, the parties agree to attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiation for a period of at least thirty (30) days after written notice of the dispute is provided.

12.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

12.3 Jurisdiction and Venue

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Seminole County, Florida. Each party irrevocably consents to the personal jurisdiction of such courts and waives any objection to venue.

13. General Provisions

Entire Agreement: These Terms, together with any applicable SOW, proposal, or service agreement, constitute the entire agreement between you and C4 Social with respect to the subject matter hereof and supersede all prior or contemporaneous oral or written agreements.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

Waiver: The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the waiving party.

Assignment: You may not assign or transfer these Terms or any rights hereunder without the prior written consent of C4 Social. C4 Social may assign these Terms without restriction.

Force Majeure: Neither party shall be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, government actions, internet outages, or third-party platform disruptions.

Notices: All notices under these Terms shall be in writing and delivered to the applicable party’s designated email or mailing address. Notice is deemed given upon receipt.

Independent Contractors: The relationship between C4 Social and the client is that of independent contractors. Nothing in these Terms shall be construed as creating a partnership, joint venture, employment, or agency relationship.

14. Acceptable Use Policy

When using our website, services, or platforms, you agree not to:

Use our services for any unlawful, fraudulent, or deceptive purpose
Transmit viruses, malware, or other harmful code through our systems
Attempt to gain unauthorized access to our systems, accounts, or networks
Interfere with or disrupt the integrity or performance of our website or services
Scrape, harvest, or collect information from our website by automated means without our consent
Use our services to send unsolicited communications or spam
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Violate the terms of service of any third-party platform used in connection with our services

C4 Social reserves the right to investigate and take appropriate legal action against anyone who violates this Acceptable Use Policy, including removing content, suspending access, and reporting violations to law enforcement authorities.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

C4 Social, LLC

Email: [email protected]

Phone: +1 (407) 270-2089

Address: 207 W. Plant Street, #770952, Winter Garden, FL 34777